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hOW MY OFFICE CAN HELP YOU

My office is here to help you navigate federal services. Whether you have questions, need assistance with an application, or are experiencing delays, my staff is always here to help.

Service Canada provides a wide range of federal programs and services, including passports, retirement benefits, Employment Insurance (EI), student financial assistance, and the Canadian Dental Care Plan (CDCP).

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Many services can be accessed online through the My Service Canada Account, including Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), and Canada Student Loans.

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If you require assistance by phone, Service Canada can be reached at 1-800-622-6232.​

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Frequently Requested Contacts:

  • Passport application status: canada.ca/passport-status

  • Employment Insurance (EI): 1-800-206-7218

  • CPP, OAS, and GIS: 1-800-277-9914

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My office can often assist you with enquiries related to:​

  • Passport services

  • Canada Pension Plan (CPP)

  • Old Age Security (OAS)

  • Guaranteed Income Supplement (GIS)

  • Canada Student Loans (CSL)

  • Employment Insurance (EI)

  • Canada Dental Care Plan (CDCP)

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If you are still looking for assistance with your Service Canada case, you can reach out to my team.

For tax-related programs and benefits, the Canada Revenue Agency (CRA) offers a variety of online services and support options.

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Many Canada Revenue Agency (CRA) services can be managed online through your My CRA Account.

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If you need assistance by phone, CRA representatives can be reached at:

  • Individuals: 1-800-959-8281

  • Benefits: 1-800-387-1193

  • Business enquiries: 1-800-959-5525

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Common CRA Programs and Services that my office can assist with enquiries for:

  • Canada Child Benefit (CCB)

  • Canada Revenue Agency (CRA) tax services

  • Free tax preparation support for eligible individuals with simple, lower-income tax returns​

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If you are still looking for assistance with your CRA case, you can reach out to my team.

Immigration, Refugees and Citizenship Canada (IRCC) manages applications and services related to immigration, citizenship, permanent residence, visas, and passports.

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Before contacting my office, please check the following resources:

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If you need assistance by phone, IRCC representatives can be reached at 1-888-242-2100.

 

My office can often assist with enquiries related to:

  • Permanent residence applications

  • Citizenship applications

  • Temporary resident visas (visitor visas)

  • Study permits

  • Work permits

  • Family sponsorship applications

  • Other IRCC casework matters

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If you are still looking for assistance with your IRCC case, you can reach out to my team.

Veterans Affairs Canada (VAC) provides programs, services, and benefits to support Veterans, former RCMP members, their families, and caregivers.

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Many VAC programs and services can be accessed online, including information on benefits, disability claims, health care services, mental health supports, and other programs.

 

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If you need assistance by phone, VAC representatives can be reached at 1-866-522-2122.

 

My office can often assist with enquiries related to:

  • Disability benefit applications and claims

  • Health care benefits and services

  • Veterans Independence Program (VIP)

  • Education and training benefits

  • VAC case status inquiries

  • Other Veterans Affairs Canada matters

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VAC Assistance Service

The VAC Assistance Service provides confidential psychological support 24 hours a day, 365 days a year. The service is available at no cost to Veterans, former RCMP members, their families, and caregivers. You do not need to be a VAC client to access support.

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VAC Assistance Service: 1-800-268-7708

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If you are still looking for assistance with your VAC case, you can reach out to my team.

My office may also be able to assist with enquiries related to:​

  • Canada Border Services Agency (CBSA)

  • Possession and Acquisition Licences (PALs)

  • Aviation certificates and documents

  • Federal funding opportunities

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If you require assistance with a matter not covered above, please contact my office to determine whether we can help or direct you to the appropriate federal department or agency.

Flags and Recognition Items

My office can help you receive a variety of official items and recognition items, including:

  • Canadian flags

  • Canadian lapel pins

  • Congratulatory certificates from your Member of Parliament for:

    • Milestone birthday certificates

    • Milestone anniversary certificates

    • Special achievement certificates

  • Special greetings from your Member of Parliament

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Request forms are available for these services. Simply complete the appropriate form and my office will be in touch.

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Community Events

If you are organizing a community event, you can also invite the Member of Parliament to attend.

Event request forms are available for community celebrations, ceremonies, meetings, and other local events. While I am not always able to attend events, my office reviews all invitations, and will let you know how we can support your event. 

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Parliament Hill Visits and Question Period Tickets

My office can assist with requests for Question Period tickets and other parliamentary visit information.

 

Request forms are available for individuals, families, schools, and community groups interested in attending Question Period in the House of Commons. Ticket availability is limited and cannot be guaranteed.

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If you are interested in attending Question Period or have questions about visiting Parliament Hill, please contact my office or submit the appropriate request form. My office will do our best to accommodate your request and provide information about available visitor opportunities.

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If you have questions about certificates, event requests, or visiting Parliament Hill, please contact my office and we will be happy to assist.

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